Why is Total Recall concerned about telephone scams?
Telephone scams affects every one of our clients.  Not a week goes by without at least one company calling Total Recall for help and advice after being victimized. 

How is Total Recall fighting scams?
To combat telephone scams,  we train our staff to recognize potential problems encountered on your phone lines. We also participate in criminal investigations with federal, state and local law enforcement officials. But because the most effective safeguard against scam is prevention, we're committed to educating YOU!. 

Who are the prime targets?
Anyone can be a victim of a phone scam. A con artist looking for a victim doesn't care about your age, the color of your skin or your religion. However, older people, recent immigrants and non-English speaking people are the most frequent victims. 

Why should you be concerned about telephone scams?
Phone fraud costs the telecommunications industry more than $4 billion a year — costs that are ultimately passed on to the consumer. So be aware — and protect yourself. 

What should you do if you think you are a victim of telephone fraud?
First, remember you can hang up. However, if you think you've already been victimized, call your long-distance telephone company or the National Fraud Information Center at 1 800 876-7060. 

What should you do if you lose your calling card?
Take care of your calling card as if it were a credit card. If you lose it, report the loss to your telephone company immediately. 

If you encounter other types of phone fraud:
A number of organizations and government agencies can provide you with additional information or assistance. 

They include:

National Fraud Information Center 
1-800-876-7060 
http://www.fraud.org

The Council of Better Business Bureaus 
703-276-0100 
http://www.bbb.org
or your local Better Business Bureau

Federal Trade Commission 
6th and Pennsylvania Ave. N.W. 
Washington, D.C. 20580 
http://www.ftc.gov
202-276-2222

United States Postal Service 
For complaints about bogus mail order investments and purchases solicited by telephone, call the number listed in your telephone book under US government, Postal Service.

Your State Attorney General

Information used in this section taken from AT&T's web site and Bell Atlantic's Web Site.  Please visit them for more information